【Caution: Real-name registration is required before SIM card activation】
Recommended to use the "iAm Smart" apps for real-name registration, as using other methods may require a longer time to verify personal information.
Note：After using other methods, you cannot immediately switch to the "iAm Smart" apps.
- Valid from the next day upon activation to the 180th day 23:59 (Hong Kong time)- 30GB 4G HK local high-speed data usage ^- Free 300 minutes of local airtime every 30 days (total of 6 times) *- 3-in-1 SIM (Normal, Micro, Nano)- Tethering is supported^When data usage reached 30GB, data service will be automatically terminated, customer can refill the SIM card in order to re-subscribe the package and continue using data service.*The 300 minutes of local airtime are provided as a complimentary service, given once every 30 days, with a validity period of 30 days per allocation. Once the monthly usage of local airtime reaches 300 minutes, additional usage will be charged at HK$0.1 per minute. The entitlement to complimentary services is contingent upon the mobile data included in the starter package. Cancellation of the starter pack and subscription of any new data package will reset the free local airtime immediately, the unused complimentary services will also be canceled. If the mobile data is fully consumed, CMHK reserves the right to terminate any remaining package entitlement and non-data services (including but not limited to voice calls and SMS usage) immediately, regardless of whether there are unused complimentary services remaining. CMHK retains the right to make the final decision in the event of any disputes.Notice*Actual data transmission speed may vary due to many factors, including but not limited to: network traffic conditions, handset models, handset settings(both hardware and software), uploaded/downloaded content and other external factors, etc.*Where this Prepaid SIM card is expired, or where service has been terminated due to whatever reasons, the remaining data usage shall be non-refundable and non-transferable.*There are many reasons why the SIM card cannot be used, not necessarily the SIM card itself, so please contact us for support first.*Customer service contact information is pasted on the outside of the SIM card package, you can scan the QR code in a place with Wi-Fi to contact us.*If there is any complaint without contacting us, no processing and refund will be made.*The Internet card products sold in this store are all disposable products, and this store does not provide any recharge or value-added services. Any recharge or value-added services for the product are provided by the product network provider, and our store will not be able to provide any relevant support services. For inquiries, please contact the product network provider.*The pictures are for reference only, the real object should be considered as final.*Until the end of use, please keep the complete SIM card and packaging for future inquiries.*In order to prevent customers from any improper use or abuse of networks and resources, deceptive or fraudulent behavior, telecommunications providers have the right to temporarily suspend the provision of any or all services to customers without any notice until the customer has stopped the inappropriate behavior. The conduct or related investigation has been completed.*Our company only sells products of this telecommunications company and is not a telecommunications company. All information including SIM cards, network services, service plan content and coverage are provided by telecommunications company.*The telecommunications provider reserves the right to change the terms and content of the SIM card at any time, including call time, SMS service, charge for call time, and data usage, without giving prior notice to the customer or obtaining the customer's prior consent.*Since the upgrade/change of the service plan is unpredictable and may be carried out after the product is sold, the information marked on the product package may not be updated in time, including and not limited to the product expiration date, number of days of use, data/voice usage, and available regions; therefore, if Please forgive me if the information is wrong or the latest information is not posted. For the latest information, please refer to the official website of the telecommunications provider or this webpage. If you have any questions, you can also contact us.
Customer Service Support Center:
If you cannot use the SIM card after inserting it, you can scan the QR code on the outside of the SIM card package in a place with Wi-Fi or contact us at enjoysims.com/cs
WHATSAPP (Monday to Saturday, 10:30~19:30, closed on public holiday)
TELEGRAM, LINE (non-office hours service)
LIVE CHAT (available in Mainland China)
