【Notice: Real-name registration is required before use. It is recommended to use the "iAm Smart" app for real-name registration, as using other methods may require a longer time to verify personal information.(Note：After using other methods, you cannot immediately switch to the "iAm Smart" app.)】
Fair use of data: The SIM card is valid for 365 days from the date of activation. A day means from 00:00 to 23:59 (Hong Kong time) even if the usage period of that day is less than a day. First day means from the first day of use to the day at 23:59 Hong Kong time. Expiry date means the days shown on the cover at 23:59 Hong Kong time. It provides 100GB mobile data service, 4G & 5G network in HK. Within 30 days after the expiry of the validity period or data is used up, the SIM card can be re-charged/topped-up to renew 100GB data pack subscription (effective within 365 days).
Data validity period: 365-Day. The SIM card will be expired on the 365th day at 23:59 Hong Kong time since card activation.
Coverage area: Hong Kong
Voice/SMS: Not applicable
Whether add value: Customer can recharge the SIM card for service resumption in 30 days after the data is used up or the validity period expires
Re-charge amount: HK$200
Data package: 100GB Hong Kong Data
Validity period: 365 Days
Note:
(1) Once the 365-day validity period expires or all data has been consumed, data service will be suspended. Unused data will be forfeited. To continue to use the service, customer has to recharge the SIM card within 30 days after the data is used up or the validity period expires. Otherwise, the SIM card will no longer be valid.
(2) Customer can recharge HK$200 to the SIM card so as to reactivate data package(365-day validity period) within 30 days after all data has been consumed or validity period expires.
(3) The usage of reactivated data package will be recalculated from the data of reactivation, and will not be accumulated with the expired unused usage.
Location: Hong Kong
SIM type: Nano, Micro, Normal All-in-one SIM (suitable for various mobile phones)
【Notice】
*Actual data transmission speed may vary due to many factors, including but not limited to: network traffic conditions, handset models, handset settings(both hardware and software), uploaded/downloaded content and other external factors, etc.
*Where this Prepaid SIM card is expired, or where service has been terminated due to whatever reasons, the remaining data usage shall be non-refundable and non-transferable.
*There are many reasons why the SIM card cannot be used, not necessarily the SIM card itself, so please contact us for support first.
*Customer service contact information is pasted on the outside of the SIM card package, you can scan the QR code in a place with Wi-Fi to contact us.
*If there is any complaint without contacting us, no processing and refund will be made.
*The Internet card products sold in this store are all disposable products, and this store does not provide any recharge or value-added services. Any recharge or value-added services for the product are provided by the product network provider, and our store will not be able to provide any relevant support services. For inquiries, please contact the product network provider.
*The pictures are for reference only, the real object should be considered as final.
*Until the end of use, please keep the complete SIM card and packaging for future inquiries.
*In order to prevent customers from any improper use or abuse of networks and resources, deceptive or fraudulent behavior, telecommunications providers have the right to temporarily suspend the provision of any or all services to customers without any notice until the customer has stopped the inappropriate behavior. The conduct or related investigation has been completed.
*Our company only sells products of this telecommunications company and is not a telecommunications company. All information including SIM cards, network services, service plan content and coverage are provided by telecommunications company.
*The telecommunications provider reserves the right to change the terms and content of the SIM card at any time, including call time, SMS service, charge for call time, and data usage, without giving prior notice to the customer or obtaining the customer's prior consent.
*Since the upgrade/change of the service plan is unpredictable and may be carried out after the product is sold, the information marked on the product package may not be updated in time, including and not limited to the product expiration date, number of days of use, data/voice usage, and available regions; therefore, if Please forgive me if the information is wrong or the latest information is not posted. For the latest information, please refer to the official website of the telecommunications provider or this webpage. If you have any questions, you can also contact us.
Customer Service Support Center:
If you cannot use the SIM card after inserting it, you can scan the QR code on the outside of the SIM card package in a place with Wi-Fi or contact us at enjoysims.com/cs
WHATSAPP (Monday to Saturday, 10:30~19:30, closed on public holiday)
TELEGRAM, LINE (non-office hours service)
LIVE CHAT (available in Mainland China)
